New Zealand Tourism

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Why Sustainable Isn’t

Why Sustainable Isn't Sustainable this. Sustainable that. What are your policies on being sustainable? How is your business addressing sustainability issues? Have you signed up to the Tourism Sustainability Commitment? (Which we have because it is a step in the right direction, but will it make a real difference – doubtful) When I questioned [...]

Doers or Viewers?

Doers or Viewers? We had a very negative, but short, Trip Advisor review the other day. The issue appeared to be that we would not give out our business Wi-Fi password to a guest while we were upgrading our customer Wi-fi service with new equipment. Of course, if the customer had needed the service [...]

Why Are The Rules Like This?

Why Are The Rules Like This? A few days ago, one of our senior river guides gave us a heads up that he had been offered a more “normal” job, a change of career, and that he was seriously considering taking up the offer. The job comes with a reasonable salary plus a house. [...]

The Role of Corporates in the Tourism Industry

The Role of Corporates in the Tourism Industry What is the role of big (by New Zealand standards) corporate companies in the New Zealand Tourism scene? I think this subject needs some thinking about as we see the slow buy up and consolidation of smaller private and family owned enterprises by bigger enterprises. These [...]